Structural assessment
Collision damage can be measured and planned with chassis-alignment and geometry correction where required.
Explore alignment servicesA bodywork repair has to fit around more than damaged panels. For Hammersmith customers, we plan the inspection, approval, workshop time and mobility options together so the route is clear from the outset.
The duration of a repair depends on the damage, parts and—where insurance is involved—authorisation. We avoid promising a fixed turnaround before assessment. Instead, the team identifies the repair operations, confirms what must happen before work begins and provides progress updates during the job.
Courtesy cars are available and collection or delivery can be arranged for suitable repairs. Raising those needs at the start helps the team coordinate your vehicle's arrival, workshop slot and handover rather than treating transport as an afterthought.
These are the parts of the PBWL service most relevant to this area guide. The final full repair scope is always confirmed after the vehicle is assessed.
Collision damage can be measured and planned with chassis-alignment and geometry correction where required.
Explore alignment servicesPreparation, colour matching and controlled paint application are integrated with the wider panel repair.
Explore paint finishesCourtesy cars, collection and delivery are available; tell us what you need so availability and terms can be confirmed.
Discuss your requirementsAssessment comes first; scheduling and updates follow the work the vehicle genuinely needs.
Provide the registration, photos, a damage description and whether the vehicle is currently drivable.
We identify repair operations, parts and paint requirements, then establish the approval route.
Vehicle arrival, collection and any courtesy-car request are coordinated around the authorised repair.
We keep you informed through the work and complete a final quality check before return.
The answer can change with the vehicle and damage. Contact the team if your situation is not covered here.
Timing varies with the damage, required parts and insurer approval. We confirm the expected programme after assessment rather than giving an unreliable fixed time beforehand.
Yes. Progress updates are part of the service, and you can also use the existing-claim enquiry form if you need an update on a vehicle already with us.
Courtesy cars are available and terms apply. Request one as early as possible so the team can confirm the arrangements for your booking.
Collection and delivery are available by arrangement. Provide the vehicle location, condition and preferred dates so availability can be checked.
Choose a private quote or send your insurance details. A claim number is optional, so there is no need to wait before showing us the damage.