Insurance Claims

Insurance repairs,made easier to start

Send us the vehicle details and damage photos you have. We will review them and explain the next step.

Support with insurer communication
Collection can be arranged
Courtesy vehicles subject to availability
BS 10125-certified repair centre
Continue Your Claim020 8933 1388
Our Process

How Your Claim Works

A clear six-step route from your first message to the completed repair.

1
Your step

Tell us what happened

Start online with your contact and vehicle details so we can review the repair enquiry.

Start online
2
Your step

Name your repairer

Tell your insurer you would like Prestige Bodywork London to repair your vehicle.

Your choice
3
Our step

Damage review

If you have them, add clear photos so our team can review the damage and tell you whether an in-person inspection is needed.

Initial review
4
Shared step

Insurer authorisation

Once the claim is live, we coordinate the estimate and required information with your insurer.

Timing varies
5
Our step

Repair planning

We confirm the approved work, booking and any collection or courtesy-vehicle arrangements that apply.

Agreed with you
6
Our step

Repair and quality checks

The team completes the authorised repair and checks the finished work before handover.

Repair dependent
Clear photos help us review the damage. Only send identity documents if our team asks for them.
Continue Your Claim

Start your repair enquiry

Share your vehicle details and damage information so our team can review your enquiry.

Step 1 of 3Your Details

Your Details

How can we contact you?

We use these details to assess and progress your repair. See our privacy notice.

Existing Claim

Have an Existing Claim?

If your vehicle is already with us or you have an open claim, use this form for updates, queries, or to request a callback.

Quick Response

We respond during business hours as soon as a member of the team is available.

Prefer to Call?

Reach us directly on 020 8933 1388

We use these details to respond to your enquiry. See our privacy notice.

Ready when you are

Start with the details you have.

Send vehicle and damage information online, or speak directly with the Acton workshop. There is no obligation and nothing to pay through the form.

Request a quote020 8933 1388