Manufacturer repair information
Relevant repair methods inform the plan for panel, structural and component work on the assessed vehicle.
View accident repairsFor a prestige vehicle, the repair plan matters as much as the final shine. Kensington customers can ask our Acton team for a documented assessment covering repair methods, parts and refinishing before work begins.
A high-quality finish starts with decisions that are not visible at handover: how the damaged area is measured, which components are repaired or replaced, what parts are available and which manufacturer repair information applies. We set out that route during assessment rather than treating every job as paintwork alone.
The workshop combines panel and structural capability with computerised colour matching and controlled refinishing. Genuine parts are available, with the final parts route determined by availability, the approved estimate and any insurer involvement.
These are the parts of the PBWL service most relevant to this area guide. The final full repair scope is always confirmed after the vehicle is assessed.
Relevant repair methods inform the plan for panel, structural and component work on the assessed vehicle.
View accident repairsComputerised matching, preparation and application work together to restore a consistent finish across repaired areas.
View paint finishesParts decisions are discussed as part of the estimate and aligned with availability and the private or insurer-approved route.
Request a private quoteEvery stage protects the integrity of the agreed repair, from evidence to final inspection.
Registration details, photos and an in-person inspection establish the affected panels and related systems.
The estimate sets out the repair operations, relevant parts and refinishing requirements for approval.
Skilled panel, structural and paint operations are completed in the controlled workshop process.
Panel fit, repaired areas and finish are checked before collection or arranged delivery.
The answer can change with the vehicle and damage. Contact the team if your situation is not covered here.
We work with leading makes including BMW, Mercedes-Benz, Audi, Porsche, Volkswagen, Volvo, Nissan and Vauxhall, as well as other vehicles assessed by the team.
They help define the appropriate operations, equipment and component decisions for the vehicle. The estimator explains the proposed method for your specific damage.
Genuine parts are available. The parts specified for a job depend on availability, the agreed estimate and any insurer authorisation; we confirm that before repair.
You can ask us for a private quotation or begin an insurance enquiry. If a claim is already open, policy terms and insurer approval will still apply.
Choose a private quote or send your insurance details. A claim number is optional, so there is no need to wait before showing us the damage.